Shipping Policy for Regalgold Store

Effective Date: January 2, 2025

At Regalgold Store, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines the shipping methods, costs, and estimated delivery times to ensure a seamless shopping experience.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Custom or made-to-order items may require additional processing time, which will be communicated at the time of purchase.

Shipping Methods and Costs

  • We offer a variety of shipping options, including standard, expedited, and express delivery.
  • Shipping costs are calculated based on the destination, shipping method, and weight of the items. The total cost will be displayed at checkout.

Estimated Delivery Times

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-4 business days
  • Express Shipping: 1-2 business days
  • Delivery times may vary based on your location and the selected shipping method.

International Shipping

  • Regalgold Store ships internationally to select countries. Shipping fees and delivery times vary by destination.
  • Customs duties, taxes, and import fees are the responsibility of the customer and will be charged separately by local authorities.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the status of your shipment.

Shipping Restrictions

  • We do not ship to P.O. boxes, APO, or FPO addresses.
  • Certain products may be restricted from international shipping due to local regulations.

Delayed or Lost Shipments

  • If your order is delayed, please contact us at info@regalgolds.com or (413) 664-4050, and we will assist in tracking your package.
  • For lost shipments, claims must be filed within 30 days of the shipping date.

Damaged Items

  • If your order arrives damaged, please notify us immediately with photos of the damage. We will work to resolve the issue with a replacement or refund.

Contact Us

For questions or concerns about shipping, feel free to reach out to us:

  • Email: info@regalgolds.com
  • Phone: (413) 664-4050
  • Address: 29 Central Shaft Rd, North Adams, Massachusetts (MA)

Thank you for shopping with Regalgold Store. We aim to provide reliable and efficient delivery services to enhance your experience!