Privacy Policy
Effective Date: November 25, 2024
Regal Golds

At Regal Golds, accessible from https://regalgolds.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase our luxury jewelry and accessories, or communicate with us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services, enhance your shopping experience, and fulfill legal obligations.

a. Personal Information

We collect the following types of personal information when you interact with our website or services:

  • Contact Details: Name, email address, phone number, and physical address.
  • Account Information: Username, password, and purchase history.
  • Payment Information: Credit or debit card details, billing address, and other payment-related data.
  • Communication Data: Information provided during correspondence, such as inquiries or customer support requests.

b. Non-Personal Information

We collect non-personal data, including but not limited to:

  • Technical Data: IP address, browser type, device type, and operating system.
  • Usage Data: Information on how you navigate our website, such as pages viewed, time spent, and links clicked.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your preferences and website usage. This data helps us personalize your experience and analyze website performance.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process payments, deliver products, and manage returns or refunds.
  • Customer Support: To respond to inquiries, provide support, and resolve issues.
  • Marketing and Promotions: To send promotional emails, special offers, or updates about our products and services (only if you opt-in).
  • Personalization: To tailor your shopping experience, including product recommendations and advertisements.
  • Security: To prevent fraud, unauthorized access, and other security risks.
  • Compliance: To comply with legal obligations, such as tax and accounting requirements.

3. Sharing Your Information

We value your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers

We share information with third-party service providers who assist with:

  • Payment processing.
  • Shipping and delivery.
  • Marketing and analytics.
  • IT and website maintenance.

b. Legal Compliance

We may disclose your information to comply with applicable laws, regulations, or legal processes, such as responding to court orders or subpoenas.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

d. Consent

We may share your information with third parties if you provide explicit consent.

4. Data Security

We take the security of your information seriously and implement measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: Secure encryption of payment details during transactions.
  • Access Controls: Restricted access to personal data for authorized personnel only.
  • Monitoring: Regular monitoring and testing of our systems for vulnerabilities.

Despite our efforts, no method of data transmission or storage is 100% secure. By using our services, you acknowledge this risk.

5. Your Rights

You have the following rights regarding your personal information:

a. Access and Portability

You can request a copy of the information we hold about you in a portable format.

b. Correction

You can request corrections to inaccurate or incomplete data.

c. Deletion

You can request the deletion of your personal data, subject to legal obligations.

d. Restriction and Objection

You can restrict certain types of data processing or object to processing based on legitimate interests.

e. Opt-Out of Marketing

You can opt-out of receiving promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise your rights, contact us at info@regalgolds.com.

6. Cookies and Tracking Technologies

Cookies are small data files stored on your device when you visit our website. We use cookies to:

  • Remember your preferences and shopping cart contents.
  • Provide personalized recommendations.
  • Analyze website traffic and performance.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact your website experience.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Regal Golds. We are not responsible for the privacy practices or content of external websites. We encourage you to review their policies before sharing your information.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it.

10. International Users

If you are accessing our website from outside the United States, please be aware that your information will be transferred, stored, and processed in the United States. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Thank you for trusting Regal Golds. We are committed to protecting your privacy and providing you with the finest luxury jewelry and accessories.