Terms and Conditions
Effective Date: November 25, 2024
Regal Golds

Welcome to Regal Golds, the premier destination for luxury jewelry and accessories. These Terms and Conditions govern your access to and use of our website, https://regalgolds.com, as well as your purchases from us. By using our website or placing an order, you agree to comply with these terms. Please read them carefully before proceeding.

1. General Terms

  • By accessing our website, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction.
  • These Terms and Conditions constitute a legally binding agreement between you and Regal Golds.
  • We reserve the right to modify these terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of our website constitutes acceptance of the revised terms.

2. Use of the Website

  • You may use the website only for lawful purposes and in compliance with all applicable laws and regulations.
  • You agree not to:
    • Engage in fraudulent or unauthorized activities.
    • Interfere with the proper functioning of the website.
    • Use automated tools to access or scrape website content without permission.

3. Account Registration

  • To make a purchase, you may need to create an account on our website.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • You agree to provide accurate and current information during the registration process and to update it promptly if necessary.
  • Regal Golds is not responsible for unauthorized account access resulting from your failure to secure your login credentials.

4. Orders and Acceptance

  • Order Confirmation: Upon placing an order, you will receive a confirmation email summarizing your purchase. This does not constitute acceptance of your order.
  • Order Acceptance: Your order is deemed accepted when it is shipped. We reserve the right to cancel or refuse any order at our discretion, including but not limited to:
    • Unavailability of stock.
    • Errors in product descriptions or pricing.
    • Suspected fraudulent activity.
  • If your order is canceled, you will be notified, and any payment made will be refunded.

5. Pricing and Payment

  • Currency: All prices are listed in USD.
  • Taxes and Fees: Applicable taxes, customs duties, and shipping fees will be calculated during checkout and are the responsibility of the customer.
  • Accepted Payment Methods: We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other payment options displayed at checkout.
  • Payment Security: We use secure payment gateways to ensure your information is protected.

6. Shipping and Delivery

  • Processing Time: Orders are processed within 1-3 business days after confirmation.
  • Delivery Times: Delivery typically takes 5-10 business days for domestic orders and 10-15 business days for international orders.
  • Shipping Costs: Shipping costs vary depending on location and selected shipping method. These are displayed at checkout.
  • Tracking: A tracking number will be provided once your order is shipped.
  • International Shipping: Customers are responsible for customs duties, import taxes, and any additional fees required by their country.

7. Returns and Refunds

For details about returning or exchanging items, please refer to our Return Policy.

8. Product Descriptions and Availability

  • We strive to ensure accurate product descriptions, images, and pricing. However, slight variations in appearance may occur due to differences in screen displays or lighting.
  • Stock Availability: All products are subject to availability. If an item is out of stock, we will notify you promptly, and any payment made will be refunded.

9. Warranty

  • All products sold by Regal Golds are covered by a limited manufacturer’s warranty for defects in materials and workmanship.
  • Warranty coverage does not include damage caused by misuse, unauthorized repairs, accidents, or normal wear and tear.
  • For warranty claims, please contact us at info@regalgolds.com with proof of purchase.

10. Intellectual Property

  • All content on the website, including text, images, logos, and product designs, is the property of Regal Golds or its licensors.
  • You may not reproduce, distribute, or use any content from the website without prior written consent.

11. Limitation of Liability

  • Regal Golds is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchases.
  • Our liability is limited to the amount paid for the product in question.

12. Fraud Prevention

  • Orders may be subject to verification checks to prevent fraud and unauthorized transactions.
  • We reserve the right to cancel any order deemed fraudulent or suspicious.

13. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of the United States and the State of Massachusetts.
  • Arbitration: Any disputes arising out of or related to these terms shall be resolved through binding arbitration in Massachusetts.

14. Changes to Terms

  • We reserve the right to update or revise these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.
  • Continued use of our website constitutes acceptance of the updated terms.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing Regal Golds for your luxury jewelry and accessories. We are committed to delivering the highest quality products and services.